Privacy Policy

How we handle your personal data, what rights you have and who to contact about them.

Language

This English text is a translation provided for convenience. Should the two versions differ, the German version is the legally binding one.

We are very pleased about your interest in our company. Data protection is of a particularly high priority for the management of posttick.com. Use of the internet pages of posttick.com is generally possible without any indication of personal data. However, if a data subject wishes to make use of special services of our company via our website, processing of personal data could become necessary. If the processing of personal data is necessary and there is no legal basis for such processing, we generally obtain the consent of the data subject.

The processing of personal data, such as the name, address, e-mail address or telephone number of a data subject, is always carried out in line with the General Data Protection Regulation and in accordance with the country-specific data protection provisions applicable to posttick.com. By means of this privacy policy, our company would like to inform the general public about the nature, scope and purpose of the personal data we collect, use and process. Furthermore, data subjects are informed by means of this privacy policy of the rights to which they are entitled.

As the controller responsible for the processing, posttick.com has implemented numerous technical and organisational measures in order to ensure the most complete protection possible of the personal data processed via this website. Nevertheless, internet-based data transmissions may in principle have security gaps, so that absolute protection cannot be guaranteed. For this reason, every data subject is free to transmit personal data to us by alternative means, for example by telephone.

The privacy policy of posttick.com is based on the terms used by the European legislator for the adoption of the General Data Protection Regulation (GDPR). Our privacy policy should be legible and understandable for the general public as well as for our customers and business partners. To ensure this, we would like to explain the terminology used in advance.

In this privacy policy we use, among others, the following terms:

Personal data means any information relating to an identified or identifiable natural person (hereinafter "data subject"). An identifiable natural person is one who can be identified, directly or indirectly, in particular by reference to an identifier such as a name, an identification number, location data, an online identifier or to one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person.

Data subject is any identified or identifiable natural person whose personal data is processed by the controller responsible for the processing.

Processing is any operation or set of operations which is performed on personal data or on sets of personal data, whether or not by automated means, such as collection, recording, organisation, structuring, storage, adaptation or alteration, retrieval, consultation, use, disclosure by transmission, dissemination or otherwise making available, alignment or combination, restriction, erasure or destruction.

Restriction of processing is the marking of stored personal data with the aim of limiting their processing in the future.

Profiling means any form of automated processing of personal data consisting of the use of personal data to evaluate certain personal aspects relating to a natural person, in particular to analyse or predict aspects concerning that natural person's performance at work, economic situation, health, personal preferences, interests, reliability, behaviour, location or movements.

Pseudonymisation is the processing of personal data in such a manner that the personal data can no longer be attributed to a specific data subject without the use of additional information, provided that such additional information is kept separately and is subject to technical and organisational measures to ensure that the personal data are not attributed to an identified or identifiable natural person.

Controller or controller responsible for the processing is the natural or legal person, public authority, agency or other body which, alone or jointly with others, determines the purposes and means of the processing of personal data. Where the purposes and means of such processing are determined by Union or Member State law, the controller or the specific criteria for its nomination may be provided for by Union or Member State law.

Processor is a natural or legal person, public authority, agency or other body which processes personal data on behalf of the controller.

Recipient is a natural or legal person, public authority, agency or another body, to which the personal data are disclosed, whether a third party or not. However, public authorities which may receive personal data in the framework of a particular inquiry in accordance with Union or Member State law shall not be regarded as recipients.

Third party is a natural or legal person, public authority, agency or body other than the data subject, controller, processor and persons who, under the direct authority of the controller or processor, are authorised to process personal data.

Consent of the data subject is any freely given, specific, informed and unambiguous indication of the data subject's wishes by which they, by a statement or by a clear affirmative action, signify agreement to the processing of personal data relating to them.

Controller for the purposes of the General Data Protection Regulation, other data protection laws applicable in Member States of the European Union and other provisions related to data protection is:

webrevo GmbH
Breslauer Str. 34
50858 Cologne
Germany

E-mail: info@posttick.com
Website: www.posttick.com

The internet pages of posttick.com use cookies. Cookies are text files that are stored and saved on a computer system via an internet browser.

Many websites and servers use cookies. Many cookies contain a so-called cookie ID. A cookie ID is a unique identifier of the cookie. It consists of a character string through which internet pages and servers can be assigned to the specific internet browser in which the cookie was stored. This allows the visited internet pages and servers to distinguish the individual browser of the data subject from other internet browsers that contain other cookies. A specific internet browser can be recognised and identified using the unique cookie ID.

Through the use of cookies, posttick.com can provide the users of this website with more user-friendly services that would not be possible without the cookie setting.

By means of a cookie, the information and offers on our website can be optimised with the user in mind. Cookies allow us, as previously mentioned, to recognise the users of our website. The purpose of this recognition is to make it easier for users to use our website. The user of a website that uses cookies does not have to enter their access data again each time they visit the website, because this is taken over by the website and the cookie stored on the user's computer system. Another example is the cookie of a shopping basket in an online shop. The online shop remembers the articles that a customer has placed in the virtual shopping basket by means of a cookie.

The data subject may at any time prevent the setting of cookies by our website by means of a corresponding setting in the internet browser used and may thus permanently object to the setting of cookies. Furthermore, cookies that have already been set may be deleted at any time via an internet browser or other software programs. This is possible in all common internet browsers. If the data subject deactivates the setting of cookies in the internet browser used, not all functions of our website may be fully usable.

The website of posttick.com collects a series of general data and information each time the website is accessed by a data subject or an automated system. This general data and information is stored in the server log files. The following may be collected: (1) the browser types and versions used, (2) the operating system used by the accessing system, (3) the website from which an accessing system reaches our website (so-called referrer), (4) the sub-pages that are accessed on our website via an accessing system, (5) the date and time of access to the website, (6) an internet protocol address (IP address), (7) the internet service provider of the accessing system and (8) other similar data and information that serve to avert danger in the event of attacks on our information technology systems.

When using this general data and information, posttick.com does not draw any conclusions about the data subject. Rather, this information is required in order to (1) deliver the contents of our website correctly, (2) optimise the contents of our website as well as the advertising for it, (3) ensure the long-term functionality of our information technology systems and the technology of our website, and (4) provide law enforcement authorities with the information necessary for criminal prosecution in the event of a cyber attack. This anonymously collected data and information is therefore evaluated by posttick.com both statistically and with the aim of increasing data protection and data security in our company, in order to ultimately ensure an optimal level of protection for the personal data we process. The anonymous data of the server log files is stored separately from all personal data provided by a data subject.

The data subject has the option of registering on the website of the controller by providing personal data. Which personal data is transmitted to the controller in the process results from the respective input mask used for the registration. The personal data entered by the data subject is collected and stored exclusively for internal use by the controller and for its own purposes. The controller may arrange for the transfer to one or more processors, for example a parcel service provider, who likewise uses the personal data exclusively for internal use attributable to the controller.

By registering on the website of the controller, the IP address assigned by the internet service provider (ISP) of the data subject as well as the date and time of the registration are also stored. This data is stored against the background that only in this way can the misuse of our services be prevented, and this data makes it possible, if necessary, to solve criminal offences that have been committed. In this respect, the storage of this data is necessary to protect the controller. This data is generally not passed on to third parties unless there is a legal obligation to do so or the transfer serves the purpose of criminal prosecution.

The registration of the data subject with voluntary provision of personal data serves the controller in offering the data subject contents or services which, due to the nature of the matter, can only be offered to registered users. Registered persons are free to change the personal data provided during registration at any time, or to have it completely deleted from the controller's data records.

The controller shall at any time upon request provide each data subject with information about which personal data is stored about the data subject. Furthermore, the controller shall correct or delete personal data at the request or indication of the data subject, insofar as this does not conflict with any statutory retention obligations. All of the controller's employees are available to the data subject as contact persons in this context.

On the website of posttick.com, users are given the opportunity to subscribe to our company's newsletter. Which personal data is transmitted to the controller when ordering the newsletter results from the input mask used for this purpose.

posttick.com informs its customers and business partners at regular intervals by means of a newsletter about the company's offers. Our company's newsletter can generally only be received by the data subject if (1) the data subject has a valid e-mail address and (2) the data subject registers for the newsletter dispatch. For legal reasons, a confirmation e-mail is sent using the double opt-in procedure to the e-mail address first entered by a data subject for the newsletter dispatch. This confirmation e-mail serves to verify whether the owner of the e-mail address, as the data subject, has authorised the receipt of the newsletter.

When registering for the newsletter, we also store the IP address assigned by the internet service provider (ISP) of the computer system used by the data subject at the time of registration, as well as the date and time of the registration. The collection of this data is necessary in order to be able to trace the (possible) misuse of a data subject's e-mail address at a later point in time and therefore serves the legal protection of the controller.

The personal data collected in the course of registering for the newsletter is used exclusively to send our newsletter. Furthermore, subscribers to the newsletter may be informed by e-mail if this is necessary for the operation of the newsletter service or for a related registration, as could be the case in the event of changes to the newsletter offer or changes to the technical circumstances. There is no transfer of the personal data collected in the course of the newsletter service to third parties. The subscription to our newsletter may be cancelled by the data subject at any time. The consent to the storage of personal data that the data subject has given us for the newsletter dispatch may be revoked at any time. For the purpose of revoking consent, a corresponding link can be found in every newsletter. Furthermore, it is possible to unsubscribe from the newsletter dispatch at any time directly on the website of the controller, or to communicate this to the controller in another way.

The newsletters of posttick.com contain so-called tracking pixels. A tracking pixel is a miniature graphic that is embedded in such e-mails as are sent in HTML format in order to enable log file recording and log file analysis. This makes it possible to carry out a statistical evaluation of the success or failure of online marketing campaigns. On the basis of the embedded tracking pixel, posttick.com can recognise whether and when an e-mail was opened by a data subject and which links contained in the e-mail were accessed by the data subject.

Such personal data collected via the tracking pixels contained in the newsletters is stored and evaluated by the controller in order to optimise the newsletter dispatch and to adapt the content of future newsletters even better to the interests of the data subject. This personal data is not passed on to third parties. Data subjects are entitled at any time to revoke the separate declaration of consent given in this respect via the double opt-in procedure. Following a revocation, this personal data will be deleted by the controller. posttick.com automatically interprets an unsubscription from the receipt of the newsletter as a revocation.

Due to statutory provisions, the website of posttick.com contains information that enables quick electronic contact with our company as well as direct communication with us, which also includes a general address for so-called electronic mail (e-mail address). If a data subject contacts the controller by e-mail or via a contact form, the personal data transmitted by the data subject is automatically stored. Such personal data transmitted on a voluntary basis by a data subject to the controller is stored for the purposes of processing or contacting the data subject. This personal data is not passed on to third parties.

The controller processes and stores the personal data of the data subject only for the period necessary to achieve the purpose of storage, or insofar as this has been provided for by the European legislator or another legislator in laws or regulations to which the controller is subject.

If the purpose of storage no longer applies, or if a storage period prescribed by the European legislator or another competent legislator expires, the personal data is routinely blocked or erased in accordance with the statutory provisions.

Every data subject has the right granted by the European legislator to obtain from the controller confirmation as to whether or not personal data concerning them is being processed. If a data subject wishes to make use of this right of confirmation, they may at any time contact an employee of the controller.

Every person affected by the processing of personal data has the right granted by the European legislator to obtain from the controller at any time free information about the personal data stored concerning them and a copy of this information. Furthermore, the European legislator has granted the data subject access to the following information:

- the purposes of the processing

- the categories of personal data concerned

- the recipients or categories of recipients to whom the personal data have been or will be disclosed, in particular recipients in third countries or international organisations

- where possible, the envisaged period for which the personal data will be stored, or, if not possible, the criteria used to determine that period

- the existence of the right to request from the controller rectification or erasure of personal data concerning them, or restriction of processing, or to object to such processing

- the existence of the right to lodge a complaint with a supervisory authority

- where the personal data are not collected from the data subject: any available information as to their source

- the existence of automated decision-making, including profiling, referred to in Article 22 (1) and (4) GDPR and — at least in those cases — meaningful information about the logic involved, as well as the significance and the envisaged consequences of such processing for the data subject

Furthermore, the data subject has a right of access as to whether personal data has been transferred to a third country or to an international organisation. If this is the case, the data subject also has the right to be informed of the appropriate safeguards relating to the transfer.

If a data subject wishes to make use of this right of access, they may at any time contact an employee of the controller.

Every person affected by the processing of personal data has the right granted by the European legislator to obtain the rectification without undue delay of inaccurate personal data concerning them. Furthermore, the data subject has the right, taking into account the purposes of the processing, to have incomplete personal data completed — including by means of providing a supplementary statement.

If a data subject wishes to make use of this right to rectification, they may at any time contact an employee of the controller.

Every person affected by the processing of personal data has the right granted by the European legislator to obtain from the controller the erasure of personal data concerning them without undue delay, where one of the following grounds applies and insofar as the processing is not necessary:

- The personal data were collected or otherwise processed for purposes for which they are no longer necessary.

- The data subject withdraws consent on which the processing was based pursuant to Art. 6 (1) point (a) GDPR or Art. 9 (2) point (a) GDPR, and there is no other legal ground for the processing.

- The data subject objects to the processing pursuant to Art. 21 (1) GDPR and there are no overriding legitimate grounds for the processing, or the data subject objects to the processing pursuant to Art. 21 (2) GDPR.

- The personal data have been unlawfully processed.

- The erasure of the personal data is necessary for compliance with a legal obligation under Union or Member State law to which the controller is subject.

- The personal data have been collected in relation to the offer of information society services referred to in Art. 8 (1) GDPR.

If one of the above reasons applies and a data subject wishes to arrange for the erasure of personal data stored at posttick.com, they may at any time contact an employee of the controller. The employee of posttick.com will arrange for the erasure request to be complied with without undue delay.

Where posttick.com has made the personal data public and our company as controller is obliged pursuant to Art. 17 (1) GDPR to erase the personal data, posttick.com shall, taking account of available technology and the cost of implementation, take reasonable steps, including technical measures, to inform other controllers processing the published personal data that the data subject has requested from those other controllers the erasure of any links to, or copies or replications of, that personal data, insofar as the processing is not necessary. The employee of posttick.com will arrange for the necessary measures in individual cases.

Every person affected by the processing of personal data has the right granted by the European legislator to obtain from the controller restriction of processing where one of the following applies:

- The accuracy of the personal data is contested by the data subject, for a period enabling the controller to verify the accuracy of the personal data.

- The processing is unlawful and the data subject opposes the erasure of the personal data and requests instead the restriction of their use.

- The controller no longer needs the personal data for the purposes of the processing, but they are required by the data subject for the establishment, exercise or defence of legal claims.

- The data subject has objected to processing pursuant to Art. 21 (1) GDPR pending the verification whether the legitimate grounds of the controller override those of the data subject.

If one of the above conditions is met and a data subject wishes to request the restriction of personal data stored at posttick.com, they may at any time contact an employee of the controller. The employee of posttick.com will arrange for the restriction of the processing.

Every person affected by the processing of personal data has the right granted by the European legislator to receive the personal data concerning them, which they have provided to a controller, in a structured, commonly used and machine-readable format. They also have the right to transmit this data to another controller without hindrance from the controller to which the personal data have been provided, provided that the processing is based on consent pursuant to Art. 6 (1) point (a) GDPR or Art. 9 (2) point (a) GDPR, or on a contract pursuant to Art. 6 (1) point (b) GDPR, and the processing is carried out by automated means, as long as the processing is not necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller.

Furthermore, in exercising their right to data portability pursuant to Art. 20 (1) GDPR, the data subject has the right to have the personal data transmitted directly from one controller to another, where technically feasible and where doing so does not adversely affect the rights and freedoms of others.

In order to assert the right to data portability, the data subject may at any time contact an employee of posttick.com.

Every person affected by the processing of personal data has the right granted by the European legislator to object, on grounds relating to their particular situation, at any time to the processing of personal data concerning them which is carried out on the basis of Art. 6 (1) points (e) or (f) GDPR. This also applies to profiling based on these provisions.

In the event of an objection, posttick.com will no longer process the personal data unless we can demonstrate compelling legitimate grounds for the processing which override the interests, rights and freedoms of the data subject, or the processing serves the establishment, exercise or defence of legal claims.

If posttick.com processes personal data for direct marketing purposes, the data subject has the right to object at any time to the processing of the personal data for the purposes of such marketing. This also applies to profiling to the extent that it is related to such direct marketing. If the data subject objects to posttick.com regarding processing for direct marketing purposes, posttick.com will no longer process the personal data for these purposes.

In addition, the data subject has the right, on grounds relating to their particular situation, to object to the processing of personal data concerning them which is carried out at posttick.com for scientific or historical research purposes, or for statistical purposes pursuant to Art. 89 (1) GDPR, unless such processing is necessary for the performance of a task carried out for reasons of public interest.

In order to exercise the right to object, the data subject may contact any employee of posttick.com directly or any other employee. The data subject is furthermore free, in the context of the use of information society services, and notwithstanding Directive 2002/58/EC, to exercise their right to object by automated means using technical specifications.

Every person affected by the processing of personal data has the right granted by the European legislator not to be subject to a decision based solely on automated processing — including profiling — which produces legal effects concerning them or similarly significantly affects them, as long as the decision (1) is not necessary for entering into, or performance of, a contract between the data subject and the controller, or (2) is not authorised by Union or Member State law to which the controller is subject and which also lays down suitable measures to safeguard the data subject's rights and freedoms and legitimate interests, or (3) is not based on the data subject's explicit consent.

If the decision (1) is necessary for entering into, or performance of, a contract between the data subject and the controller, or (2) it is based on the data subject's explicit consent, posttick.com shall implement suitable measures to safeguard the data subject's rights and freedoms and legitimate interests, at least the right to obtain human intervention on the part of the controller, to express their point of view and to contest the decision.

If the data subject wishes to assert rights concerning automated decisions, they may at any time contact an employee of the controller.

Every person affected by the processing of personal data has the right granted by the European legislator to withdraw consent to the processing of personal data at any time.

If the data subject wishes to assert their right to withdraw consent, they may at any time contact an employee of the controller.

The controller collects and processes the personal data of applicants for the purpose of handling the application procedure. The processing may also be carried out electronically. This is in particular the case if an applicant submits the corresponding application documents to the controller electronically, for example by e-mail or via a web form on the website. If the controller concludes an employment contract with an applicant, the transmitted data will be stored for the purpose of handling the employment relationship in compliance with the statutory provisions. If no employment contract is concluded by the controller with the applicant, the application documents will be automatically deleted two months after notification of the rejection decision, provided that no other legitimate interests of the controller conflict with deletion. Another legitimate interest in this sense is, for example, a burden of proof in proceedings under the German General Equal Treatment Act (AGG).

posttick.com sells tickets in the name and for the account of the respective event organiser. In the course of an order we process the data you provide, in particular first name and surname, address, e-mail address, telephone number, the tickets and seats selected and the details required for payment processing. The legal basis is Art. 6 (1) point (b) GDPR.

In order to stage the event, we transmit the data required for this purpose to the respective event organiser. This includes in particular the name, ticket and seat information and, where collected, the name of the ticket holder. The event organiser is independently responsible for the processing of this data. Details of the respective event organiser can be found on the corresponding event page.

Tickets are made available to you as an e-ticket by e-mail or sent by the method you have chosen. E-tickets contain a barcode or QR code which is scanned when you enter the event. This checks whether the ticket is valid and whether it has already been used.

Where we are legally obliged to retain data, in particular under commercial and tax law, we store the relevant data for the duration of the statutory retention periods. The legal basis is Art. 6 (1) point (c) GDPR.

The controller has integrated Google Tag Manager on this website. Google Tag Manager is a solution with which website operators can manage so-called website tags via a single interface. Tag Manager itself does not set any cookies and does not collect any personal data; it ensures that other tags are triggered, which may in turn collect data.

The operating company is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.

When our website is accessed, Google Tag Manager is loaded from a Google server. For technical reasons your IP address is transmitted to Google in the process. A transfer to the United States of America cannot be ruled out.

Further information and the applicable data protection provisions of Google may be accessed at https://policies.google.com/privacy.

The controller has integrated Google Analytics on this website. Google Analytics is a web analytics service that enables the collection and evaluation of data about the behaviour of visitors to websites. It is integrated via the Google tag (gtag.js), which is loaded from googletagmanager.com.

The operating company is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.

Google Analytics sets cookies on your information technology system and collects, among other things, information on the pages accessed, the time of access, the referral source, the browser and operating system used, and a truncated IP address. This data is used to evaluate the use of our website and to compile reports on website activity.

A transfer of data to Google servers, including in the United States of America, cannot be ruled out.

You may prevent the setting of cookies by means of a corresponding setting in your internet browser and delete cookies already set at any time. You may also prevent collection by Google Analytics by installing the browser add-on available at https://tools.google.com/dlpage/gaoptout.

Further information and the applicable data protection provisions of Google may be accessed at https://policies.google.com/privacy.

Fonts from Google Fonts are integrated on this website. When a page is accessed, your browser loads the required fonts from Google servers in order to display texts correctly.

The operating company is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland.

For this purpose your browser establishes a connection to Google servers. For technical reasons your IP address is transmitted to Google in the process. A transfer to the United States of America cannot be ruled out.

If your browser does not support Google Fonts or blocks access, texts are displayed in a default font.

Further information can be found at https://developers.google.com/fonts/faq and https://policies.google.com/privacy.

We use the Seats.io service to display seating charts and to enable seat selection. When a page containing a seating chart is accessed, the chart is loaded from the provider's servers and embedded in our website.

The operating company is Seats.io NV, Ghent, Belgium.

When the chart is embedded, your browser establishes a connection to Seats.io servers. Technical data is transmitted in the process, in particular your IP address and information about the browser used, as well as information about the seats displayed, selected and reserved.

The processing serves to provide the seat selection and thus to carry out the ticket purchase. The legal basis is Art. 6 (1) point (b) GDPR.

The applicable data protection provisions of Seats.io may be accessed at https://seats.io/privacy-policy.

17. Data protection provisions on the application and use of content delivery networks

We use so-called content delivery networks (CDNs) to deliver program libraries, stylesheets and other static files. These files are not loaded from our own server but from servers of the respective provider.

We use the following providers: cdnjs (Cloudflare, Inc., United States of America), jsDelivr (Prospect One, Poland), code.jquery.com (jQuery Foundation) and ajax.googleapis.com (Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland).

When these files are retrieved, your browser establishes a connection to the servers of the respective provider. For technical reasons your IP address is transmitted in the process. A transfer to third countries, in particular the United States of America, cannot be ruled out.

They are used in the interest of a consistent and fast presentation of our website. The legal basis is Art. 6 (1) point (f) GDPR.

The controller has integrated components of PayPal on this website. PayPal is an online payment service provider. Payments are processed via so-called PayPal accounts, which constitute virtual private or business accounts. In addition, PayPal offers the possibility of processing virtual payments via credit cards if a user does not maintain a PayPal account. A PayPal account is managed via an e-mail address, which is why there is no classic account number. PayPal makes it possible to initiate online payments to third parties or also to receive payments. PayPal also assumes trustee functions and offers buyer protection services.

The European operating company of PayPal is PayPal (Europe) S.à.r.l. & Cie. S.C.A., 22-24 Boulevard Royal, 2449 Luxembourg, Luxembourg.

If, during the ordering process in our online shop, the data subject selects "PayPal" as the payment option, data of the data subject is automatically transmitted to PayPal. By selecting this payment option, the data subject consents to the transmission of personal data required for payment processing.

The personal data transmitted to PayPal is generally first name, surname, address, e-mail address, IP address, telephone number, mobile telephone number or other data necessary for payment processing. Personal data relating to the respective order is also necessary for the processing of the purchase contract.

The purpose of the transmission of the data is payment processing and fraud prevention. The controller will transmit personal data to PayPal in particular where there is a legitimate interest in the transmission. The personal data exchanged between PayPal and the controller may be transmitted by PayPal to credit agencies. The purpose of this transmission is the identity and creditworthiness check.

PayPal may pass on the personal data to affiliated companies and service providers or subcontractors, insofar as this is necessary to fulfil the contractual obligations or the data is to be processed on its behalf.

The data subject has the option of withdrawing consent to the handling of personal data vis-à-vis PayPal at any time. A withdrawal does not affect personal data that must necessarily be processed, used or transmitted for (contractual) payment processing.

The applicable data protection provisions of PayPal may be accessed at https://www.paypal.com/de/webapps/mpp/ua/privacy-full.

The controller has integrated components of Stripe on this website. Stripe is a payment service provider through which, among other things, payments by credit and debit card and by SEPA direct debit are processed.

The operating company for customers in the European Economic Area is Stripe Payments Europe, Ltd., 1 Grand Canal Street Lower, Grand Canal Dock, Dublin, Ireland.

If, during the ordering process, the data subject selects a payment method processed via Stripe, data of the data subject is automatically transmitted to Stripe. This includes in particular the name, e-mail address, invoice data, the payment amount and the payment details required for payment processing. Card details are entered directly with Stripe and are not disclosed to us in full.

The purpose of the transmission is payment processing and fraud prevention. The legal basis is Art. 6 (1) point (b) GDPR.

The applicable data protection provisions of Stripe may be accessed at https://stripe.com/privacy.

The controller has integrated components of secupay on this website. secupay is a payment service provider through which payments for orders can be processed.

The operating company is secupay AG, Goethestraße 6, 01896 Pulsnitz, Germany.

If, during the ordering process, the data subject selects a payment method processed via secupay, data of the data subject is automatically transmitted to secupay. This includes in particular the name, address, e-mail address, the payment amount and the details required for payment processing.

The purpose of the transmission is payment processing and fraud prevention. The legal basis is Art. 6 (1) point (b) GDPR.

The applicable data protection provisions of secupay may be accessed at https://www.secupay.com/datenschutz.

The controller has integrated components of Sofortüberweisung on this website. Sofortüberweisung is a payment service that enables cashless payment for products and services on the internet. Sofortüberweisung represents a technical procedure by means of which the online retailer receives a payment confirmation without undue delay. This enables a retailer to deliver goods, services or downloads to the customer immediately after the order.

The operating company of Sofortüberweisung is SOFORT GmbH, Fußbergstraße 1, 82131 Gauting, Germany.

If, during the ordering process in our online shop, the data subject selects "Sofortüberweisung" as the payment option, data of the data subject is automatically transmitted to Sofortüberweisung. By selecting this payment option, the data subject consents to a transmission of personal data required for payment processing.

When processing a purchase via Sofortüberweisung, the buyer transmits the PIN and the TAN to Sofort GmbH. Sofortüberweisung then carries out a transfer to the online retailer after a technical check of the account balance and retrieval of further data to check the account cover. The execution of the financial transaction is then automatically communicated to the online retailer.

The personal data exchanged with Sofortüberweisung is first name, surname, address, e-mail address, IP address, telephone number, mobile telephone number or other data necessary for payment processing. The purpose of the transmission of the data is payment processing and fraud prevention. The controller will also transmit other personal data to Sofortüberweisung where there is a legitimate interest in the transmission. The personal data exchanged between Sofortüberweisung and the controller may be transmitted by Sofortüberweisung to credit agencies. The purpose of this transmission is the identity and creditworthiness check.

Sofortüberweisung may pass on the personal data to affiliated companies and service providers or subcontractors, insofar as this is necessary to fulfil the contractual obligations or the data is to be processed on its behalf.

The data subject has the option of withdrawing consent to the handling of personal data vis-à-vis Sofortüberweisung at any time. A withdrawal does not affect personal data that must necessarily be processed, used or transmitted for (contractual) payment processing.

The applicable data protection provisions of Sofortüberweisung may be accessed at https://www.sofort.com/ger-DE/datenschutzerklaerung-sofort-gmbh/.

Art. 6 (1) point (a) GDPR serves our company as the legal basis for processing operations for which we obtain consent for a specific processing purpose. If the processing of personal data is necessary for the performance of a contract to which the data subject is party, as is the case, for example, with processing operations that are necessary for a delivery of goods or the provision of any other service or consideration, the processing is based on Art. 6 (1) point (b) GDPR. The same applies to such processing operations as are necessary for carrying out pre-contractual measures, for example in cases of enquiries about our products or services. If our company is subject to a legal obligation by which processing of personal data becomes necessary, such as for the fulfilment of tax obligations, the processing is based on Art. 6 (1) point (c) GDPR. In rare cases, the processing of personal data could become necessary in order to protect the vital interests of the data subject or of another natural person. This would be the case, for example, if a visitor were injured on our premises and their name, age, health insurance data or other vital information then had to be passed on to a doctor, a hospital or other third parties. In that case, the processing would be based on Art. 6 (1) point (d) GDPR. Finally, processing operations could be based on Art. 6 (1) point (f) GDPR. Processing operations that are not covered by any of the aforementioned legal bases are based on this legal basis where the processing is necessary for the purposes of a legitimate interest pursued by our company or by a third party, provided that the interests, fundamental rights and freedoms of the data subject are not overriding. Such processing operations are permitted to us in particular because they were specifically mentioned by the European legislator. In this respect, it took the view that a legitimate interest could be assumed if the data subject is a client of the controller (recital 47, sentence 2 GDPR).

Where the processing of personal data is based on Art. 6 (1) point (f) GDPR, our legitimate interest is the conduct of our business activities for the benefit of the well-being of all our employees and our shareholders.

The criterion for the duration of the storage of personal data is the respective statutory retention period. After the period has expired, the corresponding data is routinely erased, provided that it is no longer required for the performance or initiation of a contract.

We inform you that the provision of personal data is in part required by law (e.g. tax regulations) or may also arise from contractual provisions (e.g. details of the contractual partner). Sometimes, in order to conclude a contract, it may be necessary for a data subject to provide us with personal data which must subsequently be processed by us. The data subject is, for example, obliged to provide us with personal data if our company concludes a contract with them. A failure to provide the personal data would have the consequence that the contract with the data subject could not be concluded. Before providing personal data, the data subject must contact one of our employees. Our employee will inform the data subject, on a case-by-case basis, whether the provision of the personal data is required by law or by contract or is necessary for the conclusion of the contract, whether there is an obligation to provide the personal data, and what the consequences of failing to provide the personal data would be.

As a responsible company, we refrain from automated decision-making or profiling.

This privacy policy was created by the privacy policy generator of DGD Deutsche Gesellschaft für Datenschutz GmbH, which acts as an external data protection officer, in cooperation with the data protection lawyers of the law firm WILDE BEUGER SOLMECKE | Rechtsanwälte.

The protection of children's privacy is important. For this reason, we do not collect, process or use any data on this website where we are aware that the person is under 13 years of age, before the consent of the legal guardian has been checked and obtained. Legal guardians may, upon request, inspect the data entered by their child and request its deletion.

If you have any problems, questions or suggestions, please contact the data protection officer of posttick.com, who will be happy to assist you. The constant development of the internet makes it necessary from time to time to adapt our privacy policy. We reserve the right to make corresponding changes at any time.

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